Return & Exchange Policy

Eligibility for Returns
We accept returns/exchanges within 3–7 days of delivery if:

  • The product received is damaged or defective
  • You received the wrong item
  • The product is unused, unwashed, and in its original packaging

Non-Returnable Items

  • Used or damaged-by-customer products
  • Items without original packaging
  • Sale/clearance items

How to Request a Return

  1. Contact us at 03248576176 within the return window
  2. Share your order number and a photo/video of the issue
  3. Once approved, we'll arrange a pickup or guide you on returning the item

Refunds

  • Approved refunds are processed within 5–7 business days via original payment method or store credit (your choice)
  • COD orders may be refunded via bank transfer or JazzCash/EasyPaisa

Exchanges
If you'd like a different size/color/variant, we're happy to exchange it (subject to availability) instead of a refund.

Damaged/Wrong Item Received
Please contact us within 24–48 hours of delivery with proof (photo/video) so we can resolve it quickly at no extra cost to you.